Privacy Policy

01 Information We Collect

We collect information in two ways — information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

When you call us or interact with our website, you may voluntarily provide:

• Your name and contact information (phone number, address)
• Your utility account details or a copy of your electricity bill
• Your zip code or service address
• Any other information you share during a phone consultation

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and operating system
• Pages visited and time spent on the site
• Referring website or search terms used to find us

02 How We Use Your Information

We use the information we collect solely to operate our business and serve you. Specifically, we use it to:

• Provide you with electricity rate comparisons and enrollment assistance
• Contact you to follow up on inquiries you initiated
• Process your enrollment with a third-party electricity supplier on your behalf
• Improve our website and customer service operations
• Comply with applicable legal and regulatory obligations

We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing communications.

03 How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Electricity Suppliers: When you authorize us to enroll you with a supplier, we share the information necessary to complete that enrollment (name, service address, utility account number).
• Service Providers: We may share information with trusted vendors who assist us in operating our website or business (e.g., web hosting, analytics), strictly for those purposes and under confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law, regulation, court order, or to protect the rights and safety of our business or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

04 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device.

We may use:

• Essential cookies — required for the website to function properly
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)

You can disable cookies through your browser settings at any time. Disabling cookies may affect certain functionality of the website. We do not use cookies to serve targeted advertising.

05 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Customer enrollment records are typically retained for a minimum of three (3) years in accordance with energy broker regulatory requirements. When information is no longer needed, we securely delete or anonymize it.

06 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid sharing sensitive financial or account information except as necessary to complete your enrollment.

07 Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to know what personal information we have collected about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal retention obligations
• The right to opt out of the sale of your personal information (we do not sell personal information)

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us by phone at the number below.

08 Children's Privacy

Our website and services are intended for adults (18 years of age or older). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

09 Third-Party Links

Our website may contain links to third-party websites, including electricity suppliers or regulatory agencies. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us by phone. We do not accept privacy inquiries by email at this time.